Getting here
Find Us
In-person counselling sessions take place in Norwich. Most assessments are by Zoom — but here's how to reach us if you're coming in person.
📍 Address
Duke StreetNorwich
NR3 3AP
🚌 By bus
Duke Street is well served by Norwich city buses. Significant bus stops are within a short walk of the centre. Please check First Bus Norfolk for current timetables.
🚗 By car & parking
There is pay-and-display parking available nearby on Duke Street and in the surrounding streets. The nearest large car parks are Whitefriars and Anglia Square.
♿ Accessibility
If you have mobility, hearing, or visual impairment needs, please let us know when you enquire so we can make sure we can accommodate you appropriately. We will do our best to make arrangements.
"You can always find your way."
Online via Zoom
Most 4Cs assessments take place by Zoom. If you don't have Zoom, you can download it for free at zoom.us — it works on phones, tablets, and computers.
Many of our ongoing counselling sessions also take place via Zoom. If you prefer online counselling and we have a counsellor who works in that way, we will do our best to match you accordingly.
Online sessions take place at the same weekly time as in-person sessions, last 50 minutes, and cost the same suggested donation.
Tips for online sessions
• Find a quiet, private room where you won't be disturbed
• Use headphones if possible for better audio quality
• Have a glass of water to hand
• Test your connection a few minutes before the session
• Let your counsellor know if you need to move or can't connect
Not sure which format suits you?
You can discuss this at your assessment. We'll match you with a counsellor and format that works for your situation.
Apply nowReady to come in?
Start with the enquiry form — your first appointment is free and online.